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Shop Payment, Delivery & Availability

Payment

Online by Card & Paypal: Payment can be made online by credit / debit card and through Paypal.

Cheques: Alternatively you can print your order and then post directly with a cheque.

On Invoice: To place a purchase order select 'Pay by Cheque' at checkout then print and post the order. This service is only available to schools, colleges and other educational establishments.

VAT

The prices on the site include VAT.

Books: Books are zero-rated, VAT is included at 0%.

Products: Products are standard-rated, the price includes VAT at the current Standard Rate.

VAT Invoice: If a VAT invoice is required please request one in the extra details box during checkout .

Delivery Charges

UK Standard Delivery: £4.00 In the UK by 2nd Class Post or Standard Parcel Post.

UK Express Delivery: £6.00 In the UK by 1st Class Post or Parcel Force.

Teacher Premium Members - UK Standard Delivery: Free (appears as a discount on normal charges at checkout).

Teacher Premium Members - UK Express Delivery: £2.00 (appears as a discount on normal charges at checkout).

Other Delivery Requirements: We aim to provide a personal service so if you have other delivery requirements such as special delivery, within 48 hours etc, please do email us and we will see what we can do to help.

International Delivery: Please see Terms & Conditions

Teacher Premium Member Special Offer

Special Offer: The Special Offer for Teacher Premium Members will change regularly. This offer is only valid whilst stocks last.

For further info. on Teacher Premium Membership see Membership Information.

Dispatch Time

During Term Time: (If an order can not be dispatched in these timescales we'll let you know by email)

Standard Delivery orders will be dispatched within 4 working days subject to availability.

Express Delivery orders will be dispatched within 2 working days, subject to availability.

During School Holidays: Dispatch times may increase during school holidays. For half term breaks, dispatch times can increase by up to 5 working days. For Easter/Christmas/Summer Holidays, dispatch times can increase by up to 10 working days. If delivery time is important to you then please email for an estimated dispatch time before ordering.

(Term Dates are based on Hampshire School Holidays.)

Availability

We usually have all Mike's books & products in stock. The site aims to show current availability but there may be times when stock sells out at a training event. In this case we'll let you know by email, and your order will be posted as soon as practical.

Out of Stock: If an item is shown as out of stock it's usually back in the shop within 14 days. Just email if you would like notification or an estimate of stock arrival date.

Out of Stock at Suppliers: Occasionally items are out of stock at our suppliers. As soon as we become aware of a supply issue we will list it on the site. If this affects your order we'll let you know by email.

Packaging

Items may be sent in reused packaging if this is more practical for the size of your order or offers more protection than standard packaging.

Any Other Questions?

Still something else you need to know before you place your order? email